Exceptions / non-returnable items Unfortunately, we cannot accept returns on any items. Exchanges We accept exchanges to another colour. To be eligible for a exchanges, your item must be in the same condition that you received it, unworn or unused, with tags, and in it's original packaging. You’ll also need the receipt or proof of purchase. Refunds Unfortunately, we cannot accept refunds on any items. You can always contact us for any question at support@capellimiei.com